HOW TO BOOK
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Complete the application and indemnity forms and return it to ANTS
TAG-A-LONG ADVENTURE EXPEDITIONS by post, e-mail or facsimile together with a
NON-REFUNDABLE DEPOSIT OF 50% PER PERSON of the applicable total expedition cost.
A booking will not be considered for acceptance before the prescribed deposit has been paid
to ANTS TAG-A-LONG ADVENTURE EXPEDITIONS . The deposit
will be refunded ONLY if ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
cannot accommodate the client on the requested expedition. All persons mentioned on the application
form shall be referred to collectively as "the client". The client who accepts a booking does
so on behalf of him/herself and all other persons in his/her vehicle. This means that all are
bound by the booking conditions as if they had individually made the application themselves.
All bookings are made with ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
and no person or agent has any authority to change any of the conditions on its behalf.
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| PAYMENT |
A non-refundable deposit of 50% per person is required when submitting the completed application
and indemnity forms. The deposit is accepted as part of the inclusive cost and will be refunded
ONLY if the applicant cannot be accommodated.
The FULL AMOUNT of the expedition cost due by the client to ANTS TAG-A-LONG
ADVENTURE EXPEDITIONS is payable not less than SIX WEEKS PRIOR TO THE DEPARTURE DATE.
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS do not send statements
or reminders. If the full amount is not paid in due time, ANTS TAG-A-LONG
ADVENTURE EXPEDITIONS reserves the right to treat the booking as canceled. Late applicants
however may join the expedition on an "accommodation and time available" basis.
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| CANCELLATIONS BY THE CLIENT |
Cancellation of a booking must be received in writing from the "Driver" who filled in the application
form. A canceled booking is not effective until ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS has received this written cancellation. ANTS TAG-A-LONG
ADVENTURE EXPEDITIONS will retain the full deposit. If the booking is canceled less than
forty two days before departure, ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
will retain the full deposit and the client will have to pay a cancellation fee as follows :
42 - 29 days 40% of total cost
28 - 15 days 60% of total cost
14 - 0 days 100% of total cost
If a client does not join the booked expedition or joins it after departure or leaves the expedition
before its completion, no refund will be made unless the client previously made an agreement with
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS to only do a portion of the
expedition at the time of booking. A written request must accompany the application form. The deposit
is not transferable to any other person should the client cancel his/her booking on an expedition.
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| CODE OF CONDUCT AND AUTHORITY |
The decision of the expedition guide will be final in all situations where the safety of the group is
endangered. The client will at all times, comply with rules and a reasonable code of conduct (as set
out prior to departure) during the expedition and will not in any way constitute a nuisance to the
other persons on the expedition.
If the client is a nuisance to the group or if the client commits any contravention of the laws, customs
or foreign exchange regulations of a country, ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS may order the client to leave the expedition without right to refund of any
monies paid and without any liability to ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
or its employees (hereafter collectively called ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS The client will be obliged to make his/her own way home at his/her own expense and
responsibility. In such circumstances ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
will not be liable to make any refund.
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| ITINERARIES |
Itineraries are flexible and will depend on local conditions. ANTS TAG-A-LONG
ADVENTURE EXPEDITIONS will not accept any claims of any nature. This includes consequential
damages as a result of any accommodation or other reservations that were made that become unavailable
on the expedition. The client indemnifies and holds ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS not responsible for any such claim. Unforeseen circumstances due to road
conditions, weather, mechanical breakdown, accident, border closure, political situations, etc. are
beyond the control of ANTS TAG-A-LONG ADVENTURE EXPEDITIONS and can
delay and change the itinerary of an expedition.
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS will not be responsible for
any compensation to the client if ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
is forced to cancel or in anyway change the expedition due to war, riot, civil strife, industrial dispute,
terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other external
circumstance beyond the control of ANTS TAG-A-LONG ADVENTURE EXPEDITIONS .
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS will not be held responsible for
the cost of flying back home, alternative accommodation, food, personal expenses and all other costs
resulting from one or more of the above mentioned uncontrollable factors. ANTS
TAG-A-LONG ADVENTURE EXPEDITIONS will not accept any liability whatsoever.
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| CANCELLATIONS BY ANTS TAG-A-LONG ADVENTURE EXPEDITIONS |
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS reserves the right to cancel any
expedition prior to departure without prior notification. This covers instances beyond the control of
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS such as the expedition guide is
in an accident just previous to the said expedition. All expeditions will also only operate subject to the
minimum of participants. Should ANTS TAG-A-LONG ADVENTURE EXPEDITIONS be
forced to cancel an expedition prior to departure then all monies paid to ANTS
TAG-A-LONG ADVENTURE EXPEDITIONS will be refunded in full which shall constitute the full
extent of ANTS TAG-A-LONG ADVENTURE EXPEDITIONS liability to the client
and persons under his/her authority.
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS will not be liable for other
costs incurred by the client in preparation of the said expedition. If ANTS
TAG-A-LONG ADVENTURE EXPEDITIONS considers the client as unsuitable for an expedition,
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS may in its absolute discretion
decline the client's application.
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| BAGGAGE |
All baggage, personal effects and the client's vehicle are at all times at the client's risk and
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS cannot accept liability for any
loss of baggage, personal effects or the vehicle.
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| TRAVEL DOCUMENTS |
It is the responsibility of the client to ensure that he/she timeous fills in (full) all the
required documentation (e.g. visa application forms) ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS posts to him/her. It is also the responsibility of the client to ensure that these
documents are timeous returned to ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
This service can unfortunately only be available to South African passport holders. Non South African
citizens will be held completely responsible for all their documentation. ANTS
TAG-A-LONG ADVENTURE EXPEDITIONS cannot be held liable for the failure of this foreign
client to obtain the necessary documentation - ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS will however still be able to assist him/her.
It is the responsibility of the client to ensure that he/she is in possession of a valid passport and
all the other necessary documentation (e.g. vaccination certificate, vehicle registration forms, etc.)
as advised by ANTS TAG-A-LONG ADVENTURE EXPEDITIONS .
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS assists the client at its
sole discretion and in so doing, ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
is not assuming any obligation or liability. The client acknowledges that ANTS
TAG-A-LONG ADVENTURE EXPEDITIONS will not be held liable to a refund of the expedition cost
or compensation, should the client be refused entry into a country for any reason.
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS cannot take any responsibility for changes in regulations
for visas or any particular requirements for visas.
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| INSURANCE |
Comprehensive travel insurance covering cancellation, curtailment, medical emergency travel, personal
accident, repatriation expenses, loss of luggage, damage to his/her vehicle, etc. is compulsory for
all participants for the full duration of all ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS expeditions. It is the responsibility of the client to ensure that his/her travel
insurance is adequate. (Please note that ordinary credit card travel insurance is inadequate for a
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS expedition).
If a client becomes ill, all hospital expenses, doctor's fees and repatriation costs are the responsibility
of the client and ANTS TAG-A-LONG ADVENTURE EXPEDITIONS will not be held
liable for any refund of the expedition costs.
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| INDEMNITY OR LIABILITY |
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS accepts the application from a
client on the understanding that the client is aware of the possible risks involved in adventure travel
and that the client undertakes an expedition at his/her own risk. All participants must complete and sign
an Indemnity Form before joining any expedition. Any person refusing to sign an indemnity form will not be
allowed to join the expedition. The client agrees not to hold ANTS TAG-A-LONG
ADVENTURE EXPEDITIONS liable for any and all claims in respect of personal injury or damage to
property either direct or consequential that may arise at any stage during the expedition including without
limitation those caused by the sole or concurrent negligence of ANTS TAG-A-LONG
ADVENTURE EXPEDITIONS .
The expedition, as arranged by ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
whether in civilised or remote areas, by vehicle, dugout canoe, boat, horseback, ferry, other conveyance
or by foot, contains inherent risks of injury, illness, death or loss and damage to property which may be
caused by forces of nature, accidents, wild animals, negligence of others, negligence of
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS and other causes known or unknown.
Such risks may be present at any time before, during or after the expedition as arranged by
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS and medical services and facilities
may not be readily available during the expedition. The client agrees not to sue
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS on account of any losses, claims, costs, liabilities or
damages.
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| HEALTH |
The client acknowledges being aware of the proposed itinerary and it is the client's obligation to ensure
that he/she is medically fit, in good health and able to embark on an expedition. Any client with a
pre-existing medical condition or illness must declare the true nature of his/her condition at the time
of application and must make arrangements for the provision of any medicines and/or treatment he/she may
require during the expedition. ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
requires a doctor's medical certificate for these clients and clients over 65 years. All information will
be handled with the strictest confidence by ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS .
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| CLAIMS AND COMPLAINTS |
If a client has a complaint against ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
the client must first inform the expedition guide whilst on an expedition in order that the expedition guide
can attempt to rectify the matter. Should the matter not be rectified whilst on expedition, the client
should write to ANTS TAG-A-LONG ADVENTURE EXPEDITIONS as soon as possible.
The complaint must be received by ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
within 30 days of completion of the expedition so that the complaint can be investigated. Claims will not
be considered beyond this time period. ANTS TAG-A-LONG ADVENTURE EXPEDITIONS
will not entertain complaints due to Loss of Enjoyment where the full land arrangements have been provided.
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| JURISDICTION AND LAW |
| The client's application and eventual contract with ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS will be interpreted according to the laws of the Republic of South Africa. |
| INFORMATION |
The contents of all brochures, leaflets and advertising are given in good faith by
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS and collated from the latest information available at the
time of printing. ANTS TAG-A-LONG ADVENTURE EXPEDITIONS reserves the
right to change itineraries, all prices and services without notice without becoming liable for
compensation or refund. Increases in the expedition costs may even be applied after confirmation of
application as a result of increased costs to ANTS TAG-A-LONG ADVENTURE
EXPEDITIONS
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| PRICE INCREASE |
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS reserves the right to increase
their expedition fares due to any increase in fuel costs, park entry fees, fluctuation of exchange rates,
etc.
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| PHOTOGRAPHIC MATERIAL |
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS reserves the right, without
obtaining consent or without payment to the client, to use photographs and films taken during the
expeditions, for publication in a brochure or other advertising material. The client will not hold
ANTS TAG-A-LONG ADVENTURE EXPEDITIONS liable for permission or
payment.
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| SEVERABILITY |
The client must agree not to allege the non enforceability of these conditions or part thereof. In the event
that any competent authority finds that any portion of these conditions is unenforceable, the remaining
portion will remain in full force and effect. A foregoing obligation from the client is binding.
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